About Yorkshire and Humber Healthcare Alliance (YHHA)
Compassionate homecare centred on what matters to you.
At Yorkshire and Humber Healthcare Alliance (YHHA), we are a CQC-registered homecare provider dedicated to helping people live safely, independently and with dignity in the place they call home. We provide compassionate, personalised and person-centred homecare services across Yorkshire, Cumbria and surrounding communities, supporting children, adults and older people with care that is tailored to their individual needs.
Whether you require occasional support with everyday tasks, specialist homecare, live-in care or long-term assistance, our experienced and compassionate team is committed to helping people live fulfilling lives in the comfort, familiarity and security of their own home.
Everything we do is guided by one simple promise
Your Home. Your Choices. Your Care.
Our Story
YHHA was founded on a simple belief: everyone deserves the opportunity to live safely, independently and with dignity in the place they call home.
We understand that inviting someone into your home is one of the most important decisions you and your family will ever make. That’s why we take the time to listen, understand your individual circumstances and develop care that reflects your wishes, routines, values and goals.
Our approach combines professional expertise with genuine compassion, enabling people to remain independent, connected to their families and communities, and supported in the place they know best—their own home. Whether care is needed for a short period following hospital discharge or as part of long-term support, we are committed to providing care that promotes wellbeing, confidence and peace of mind.
As YHHA continues to grow across Yorkshire and Cumbria, our purpose remains unchanged:
To provide safe, compassionate and outstanding homecare that helps people live life their way.
Local Care. Trusted Support.
YHHA proudly supports individuals and families through a growing network of local care teams across Yorkshire, the Humber and Cumbria.
As a CQC-registered homecare provider, we believe outstanding homecare combines the reassurance of an established organisation with the personal approach of a local care team. That’s why our carers, coordinators and managers work closely with individuals, families, NHS services, Integrated Care Boards (ICBs), local authorities and healthcare professionals to deliver coordinated, responsive and person-centred care.
Whether you are arranging care for yourself, a loved one or someone you support professionally, you can be confident that every YHHA team is committed to the same high standards of compassion, professionalism and quality.
As we continue to grow, our commitment remains unchanged—to deliver trusted homecare that helps people live safely, independently and with dignity in the place they call home.
Wherever you see the YHHA name, you can expect the same compassionate care, professional standards and commitment to putting people first.
Our Mission
Our mission is simple:
To empower every individual to live safely, independently and with dignity by delivering compassionate, personalised homecare built around their life, their choices and their goals.
We believe that exceptional homecare is about far more than meeting physical needs. It is about building meaningful relationships, promoting independence, supporting emotional wellbeing and helping people continue living the life they choose in the place they know and love most—their own home.
Because every person is unique, every care plan we create is tailored to reflect individual preferences, health needs, cultural values and personal aspirations. We work in partnership with individuals, families and healthcare professionals to ensure care evolves as needs change, providing reassurance and continuity every step of the way.
Our mission guides every decision we make and every interaction we have, ensuring that compassion, professionalism and respect remain at the heart of everything we do.
Why Families Choose YHHA
Choosing a homecare provider is about much more than arranging practical support. It’s about finding a team you can trust to care for yourself or someone you love with compassion, professionalism and respect.
At YHHA, we are committed to delivering safe, high-quality homecare that promotes independence, dignity and wellbeing. Furthermore, we work closely with individuals, families and healthcare professionals to ensure every person receives care that is responsive, personalised and built around their changing needs.
Families choose YHHA because we provide:
✓ CQC-Registered Homecare Services delivered to the highest professional standards.
✓ Compassionate, Person-Centred Care tailored to individual wishes, routines and goals.
✓ Experienced and Highly Trained Care Professionals who receive ongoing training, supervision and support.
✓ Local Care Teams providing responsive, reliable care within the communities they serve.
✓ Flexible Care Packages ranging from short-term support to long-term and live-in care.
✓ Continuous Quality Improvement, ensuring we continually learn, develop and improve our services.
✓ Support for Children, Adults and Older People, including specialist and complex care services where registered.
✓ Partnership Working with families, NHS organisations, Integrated Care Boards (ICBs), local authorities and other healthcare professionals.
Above all, families choose YHHA because we never lose sight of what matters most—the individual receiving our care.
Our Homecare Services
At YHHA, we provide a comprehensive range of CQC-regulated homecare services designed to help people live safely, independently and comfortably in their own homes. Whether you require occasional assistance, daily support or specialist long-term care, our flexible services are tailored to meet your individual needs and circumstances.
Every care package begins with a thorough assessment and is developed in partnership with the individual, their family and, where appropriate, healthcare professionals. As a result, every care plan reflects personal preferences, promotes independence and adapts as needs change over time.
Our services include:
Personal Care
Supporting individuals with personal hygiene, washing, dressing, continence care, mobility and everyday routines while promoting dignity and independence.
Dementia Care
Providing compassionate, person-centred support for people living with dementia, helping them remain safe, comfortable and confident within familiar surroundings.
Live-in Care
Delivering dedicated one-to-one support for individuals who wish to remain in their own home while receiving continuous care and companionship.
Respite Care
Offering temporary care that allows family carers to take a well-earned break, attend appointments or simply recharge with confidence.
Palliative and End of Life Care
Working alongside families and healthcare professionals to provide compassionate care that promotes comfort, dignity and quality of life during life’s most sensitive moments.
Complex Care
Providing specialist support for individuals with complex health conditions where our registered services are commissioned and equipped to deliver this level of care.
Children’s Homecare
Supporting children and young people with healthcare needs through personalised care that promotes wellbeing, development and family life within the home environment.
Specialist Disability Support
Helping individuals with physical disabilities, learning disabilities and neurological conditions achieve greater independence and participate fully in everyday life.
Companionship Services
Reducing loneliness and promoting emotional wellbeing through meaningful companionship, conversation and support with social activities.
Medication Support
Providing safe and appropriate assistance with medication in accordance with individual care plans, professional guidance and regulatory requirements.
Hospital Discharge Support
Helping individuals return home safely following a hospital stay by providing short-term or ongoing care that promotes recovery, confidence and independence.
At YHHA, no two care packages are ever the same. Above all, we believe the best care is care that is personalised, flexible and centred on what matters most to the individual.
Meet Our Compassionate Team
At YHHA, we believe exceptional homecare begins with exceptional people. While qualifications and experience are essential, we know that kindness, compassion and respect are equally important in delivering outstanding care.
That’s why every member of our team is carefully selected not only for their professional skills, but also for their commitment to treating every individual with dignity, empathy and understanding.
Our care professionals are supported throughout their careers with comprehensive training, regular supervision and continuous professional development, ensuring they remain confident, competent and equipped to deliver high-quality, person-centred homecare.
Every YHHA care professional is:
- ✓ Enhanced DBS checked
- ✓ Carefully recruited through a robust selection process
- ✓ Fully trained and regularly supervised
- ✓ Competent in safeguarding, medication support, moving and handling, dementia care and other specialist areas relevant to their role
- ✓ Committed to promoting independence, dignity and individual choice
- ✓ Supported through continuous learning and professional development
Furthermore, we carefully match carers with the people they support wherever possible, recognising that consistency and positive relationships play an important role in delivering high-quality care and improving wellbeing.
Above all, our team shares one common purpose—to make a positive difference in people’s lives through compassionate, safe and professional homecar
Why Choose Homecare?
For many people, there is no place quite like home.
Receiving care at home allows individuals to remain in familiar surroundings, maintain their daily routines and stay connected to the people, places and communities that matter most to them. As a result, many people experience greater comfort, confidence and emotional wellbeing while continuing to live independently for as long as possible.
Homecare is not simply about providing practical support. It is about enabling people to live life on their own terms while receiving the right level of assistance to meet their changing needs.
YHHA provides personalised homecare for individuals living with a wide range of health conditions and care needs, including:
- Dementia and Alzheimer’s disease
- Parkinson’s disease
- Physical disabilities
- Neurological conditions
- Long-term health conditions
- Learning disabilities
- Recovery following illness, injury or surgery
- Hospital discharge support
- Palliative and end of life care
Whether support is needed for a few hours each week or on a full-time basis, our care is designed to promote independence, preserve dignity and provide reassurance to both individuals and their families.
Importantly, homecare also enables families to remain actively involved in their loved one’s care while enjoying the reassurance that professional support is available whenever it is needed.
At YHHA, we believe the best outcomes are achieved when compassionate care, professional expertise and individual choice come together in the place people feel most comfortable—their own home.
Our Values
Our values shape every decision we make and every interaction we have. They define how we work with the people we support, their families, our colleagues and our professional partners.
These principles guide the care we provide every day and reflect our commitment to delivering compassionate, safe and person-centred homecare.
Dignity & Respect
We believe every individual deserves to be treated with kindness, compassion and respect. We recognise each person’s individuality and are committed to protecting their privacy, promoting their independence and respecting their choices at all times.
Trust & Transparency
Strong relationships are built on trust. Therefore, we communicate openly and honestly with the people we support, their families and healthcare professionals, ensuring everyone feels informed, involved and confident in the care we provide.
Independence & Empowerment
We believe good homecare should enable people to do as much as they can for themselves. Wherever possible, we encourage independence, promote choice and support individuals to achieve their personal goals while providing the assistance they need.
Compassion
Compassion is at the heart of everything we do. We understand that small acts of kindness, patience and understanding can make a significant difference to someone’s day and overall wellbeing.
Excellence
We are committed to delivering safe, effective and high-quality homecare. Through continuous learning, quality improvement and professional development, we strive to improve the services we provide and achieve the very best outcomes for every individual.
Inclusion & Equality
We celebrate diversity and are committed to providing inclusive care that respects each person’s culture, beliefs, language, identity and individual preferences. Everyone deserves to feel valued, respected and supported.
Together, these values reflect who we are as an organisation and reinforce our commitment to providing compassionate homecare centred on what matters most to every individual.
Supporting Communities Across Yorkshire & Cumbria
YHHA is proud to provide compassionate, CQC-regulated homecare services across Yorkshire, the Humber and Cumbria, supporting individuals and families within the communities they know and love.
Our growing network of local care teams enables us to deliver responsive, person-centred support while maintaining the high standards of quality, professionalism and compassion that define YHHA.
We currently support people across areas including:
- Leeds
- Bradford
- Kirklees
- Wakefield
- York
- Harrogate
- North Yorkshire
- Cumbria
- South Lakes
- Surrounding communities
As our organisation continues to grow, we remain committed to developing local services that meet the changing needs of the communities we serve while maintaining the personal approach that families value.
Whether care is arranged privately, through a local authority or in partnership with NHS services, our aim is always the same—to provide trusted homecare that promotes independence, dignity and quality of life.
If you’re unsure whether we currently provide services in your area, please contact our friendly team. We’ll be happy to discuss your needs and advise how we may be able to help.
Who We Support
At YHHA, we recognise that every person’s journey is unique. Therefore, we provide personalised homecare that reflects individual needs, goals and aspirations, supporting people of all ages to live safely and independently in the place they call home.
Whether care is required for a child with complex healthcare needs, an adult recovering from illness or an older person wishing to remain independent at home, our compassionate team is committed to delivering care that is centred on the individual.
Children & Young People
Our children’s homecare services support young people with complex health conditions, disabilities and additional care needs. Working closely with families and healthcare professionals, we help children remain safe, supported and engaged within their home, school and community wherever appropriate.
Adults
We support adults living with physical disabilities, neurological conditions, learning disabilities, long-term health conditions and mental health needs. Our personalised approach promotes independence, confidence and meaningful participation in everyday life while respecting individual goals and choices.
Older People
Many older people wish to remain in the comfort and familiarity of their own home for as long as possible. Our experienced team provides compassionate support with personal care, dementia care, companionship, medication support and everyday living, helping individuals maintain their independence, dignity and quality of life.
Families & Informal Carers
We understand that care extends beyond the individual. That’s why we work in partnership with families and unpaid carers, providing reassurance, communication and respite that helps them feel informed, supported and confident throughout the care journey.
At YHHA, every person is treated as an individual. Above all, we focus on building trusted relationships that promote wellbeing, independence and positive outcomes for everyone we support.
Committed to Continuous Improvement
At YHHA, we believe that providing outstanding homecare means continually listening, learning and improving.
Quality improvement is not something we do occasionally—it is embedded in everything we do. Every piece of feedback, every compliment, every suggestion and every learning opportunity helps us strengthen the care and support we provide.
To achieve this, we regularly review feedback from the people we support, their families, our care professionals and healthcare partners. We use this valuable insight to improve our services, invest in staff development and ensure we continue meeting the changing needs of the communities we serve.
Our commitment to continuous improvement includes:
- Regular quality and compliance audits
- Service user and family feedback
- Staff supervision, appraisal and competency assessments
- Ongoing learning and professional development
- Incident review and organisational learning
- Clinical governance and risk management
- Service reviews and care plan evaluations
- Continuous monitoring of quality and performance
Furthermore, we actively encourage a culture where everyone feels confident to share ideas, raise concerns and contribute to improving the quality of care we provide.
By continually learning, adapting and improving, we ensure YHHA remains a trusted homecare provider delivering safe, effective, responsive and compassionate care.
Quality You Can Trust
At YHHA, quality is more than a standard—it is a commitment we make to every individual and family we support.
We understand that choosing a homecare provider is one of the most important decisions you will make. Therefore, we are committed to delivering care that is safe, effective, responsive, compassionate and centred on each person’s individual needs.
Our quality assurance framework helps ensure that every service we provide reflects the highest professional standards and continues to evolve through learning, feedback and best practice.
Our commitment to quality includes:
- Regular quality assurance and compliance audits
- Robust safeguarding and governance arrangements
- Ongoing supervision, support and competency assessments for our care professionals
- Personalised care planning and regular care reviews
- Client, family and stakeholder feedback
- Continuous monitoring of service quality and outcomes
- Partnership working with healthcare professionals and commissioners
- A culture of openness, accountability and continuous learning
In addition, we regularly review our policies, procedures and working practices to ensure they remain aligned with current legislation, national guidance and recognised best practice.
Quality is not simply about meeting regulatory requirements. Above all, it is about giving every individual and family confidence that they are receiving compassionate, professional and person-centred homecare they can trust.
Our Promise
Choosing a homecare provider is built on trust, and we never take that trust for granted.
At YHHA, our promise is to deliver care that is compassionate, professional and centred on what matters most to every individual. Every member of our team is committed to providing care that respects personal choice, promotes independence and enhances quality of life.
When you choose YHHA, you can expect us to:
✓ Treat every individual with dignity, kindness and respect.
✓ Listen carefully and place your wishes, choices and goals at the centre of every care plan.
✓ Promote independence by encouraging people to do as much as they can for themselves, while providing the right level of support.
✓ Deliver safe, compassionate and professional homecare that reflects recognised standards and best practice.
✓ Communicate openly and honestly with individuals, families and healthcare professionals, ensuring everyone remains informed and involved.
✓ Respond positively to feedback and continually look for ways to improve the care and support we provide.
✓ Build trusted relationships based on compassion, respect and reliability.
Above all, we promise to care for every individual as we would wish our own family to be cared for.
Frequently Asked Questions
Is YHHA a CQC-registered homecare provider? (H3)
Yes. Yorkshire and Humber Healthcare Alliance (YHHA) is a CQC-registered homecare provider committed to delivering safe, effective, responsive and person-centred care. We work to the highest professional standards to ensure every individual receives compassionate, high-quality support.
What areas does YHHA cover?
YHHA provides homecare services across Yorkshire, the Humber and Cumbria through our growing network of local care teams. If you’re unsure whether we currently provide services in your area, please contact us and we’ll be happy to discuss how we may be able to help.
What types of homecare do you provide?
We provide a wide range of personalised homecare services, including personal care, dementia care, live-in care, respite care, palliative and end of life care, children’s homecare, complex care (where registered), companionship, medication support and hospital discharge support.
Can care start quickly?
Yes. Where possible, we aim to respond promptly to new enquiries and can often arrange care quickly following an assessment. The timescale will depend on individual needs, the type of care required and local service availability.
Do you work with the NHS and local authorities?
Yes. We work closely with NHS organisations, Integrated Care Boards (ICBs), local authorities, healthcare professionals and private clients to provide coordinated, person-centred homecare that meets individual needs.
How are care plans developed?
Every care package begins with a comprehensive assessment. Following this, we work with the individual, their family and relevant healthcare professionals to develop a personalised care plan that reflects individual needs, preferences, goals and desired outcomes.
How do you recruit and train your carers?
Our care professionals are carefully recruited through a robust selection process, including enhanced DBS checks and safer recruitment practices. They receive comprehensive induction training, ongoing supervision and continuous professional development to ensure they provide safe, compassionate and high-quality care.
How do I arrange a care assessment?
Getting started is simple. Contact our friendly team by telephone or through our website, and we’ll discuss your requirements, answer any questions you may have and arrange a convenient care assessment.
Why YHHA?
Choosing the right homecare provider is about more than finding someone to help with daily tasks—it’s about finding a team you can trust to support you or your loved one with compassion, professionalism and respect.
At YHHA, we combine the reassurance of a CQC-registered homecare provider with the warmth and personal approach of local care teams. We believe that outstanding care is built on relationships, listening carefully, responding to individual needs and continually striving to improve.
From your very first conversation with us, you’ll experience a service that is centred on dignity, independence and choice. Whether your care needs are short-term or long-term, simple or complex, our commitment remains the same—to provide safe, compassionate and person-centred homecare that makes a positive difference every day.
Your Home. Your Choices. Your Care.
We’re Here When You Need Us
Choosing homecare for yourself or someone you love is an important decision, and we understand that you may have questions about the care and support available.
Whether you’re looking for occasional assistance, specialist homecare, live-in care or simply want to explore your options, our friendly and experienced team is here to listen, provide guidance and help you make informed decisions with confidence.
From your first enquiry to the ongoing delivery of care, we’re committed to providing a professional, compassionate and supportive experience every step of the way.
If you’re considering homecare or would like to discuss your individual circumstances, we’d be delighted to help.
Arrange Your Free Care Consultation
Every person’s needs are different, which is why we offer a personalised consultation to understand your circumstances, answer your questions and discuss the care options available.
There is no obligation and no pressure—just friendly, professional advice to help you make the decision that’s right for you and your family.
Contact YHHA Today
📞 Telephone: 0113 262 1866
📧 Email: [email protected]
🌐 Website: www.yhha.co.uk
We look forward to supporting you with compassionate homecare centred on what matters most to you.
Start your journey with trusted, CQC-registered home care today. Yorkshire and Humber Healthcare Alliance—where compassion lives at home.
